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Human Kinetics print books are now distributed by Booktopia Publisher Services throughout Australia/NZ, delivered to you from their NSW warehouse. Please visit Booktopia to order your Human Kinetics print books.

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Human Kinetics print books and eBooks are now distributed by Mare Nostrum, throughout the UK, Europe, Africa and Middle East, delivered to you from their warehouse. Please visit our new UK website to purchase Human Kinetics printed or eBooks.

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Careers

IT Security and Systems Administrator I

Human Kinetics is headquartered in Champaign, IL, but this position is eligible for telecommuting. *Candidate must reside within one hour of Champaign, IL to be considered for this position. Human Kinetics is committed to building a more diverse workforce. We welcome BIPOC candidates and others who identify with underrepresented groups to apply. Salary Range: $48,500-$65,750/yr. Job Summary This role has a primary focus on Information Security and a secondary function of systems administration. The IT Security and Systems Administrator I is responsible for protecting information assets of the organization. In that capacity, the IT Security and Systems Administrator I participates...

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IT Applications Analyst I

Job Summary: 

The Applications Analyst at Human Kinetics has direct impact on the operational success of the business. Operating from the Information Technology Department, the Applications Analyst supports, maintains, and enhances legacy systems and applications and at the same time advances and improves HK technology by creating new systems and applications. The Applications Analyst works across several technologies and disciplines, some of which include: Databases, SharePoint, Business Intelligence, EDI, E-Commerce, CRM and ERP.

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Call Center Customer Service Representative

Job Summary: This position will provide support and assistance to external and internal customers.  S/he will answer inbound customer phone loop calls.  The Customer Service Representative will have assigned, backup order/credit entry and customer service tasks.

Essential Functions:

  • Research all orders/credits for entry into the customer service processing software and credit card payment center.
  •  Enter customer order/credit information in customer service processing software, spreadsheets, word processing systems, and credit card payment center.
  •  Answer inbound calls coming in directly or through multiple phones loops.
  • Utilize provided tools to communicate written and/or verbal responses to resolve internal and external customer service inquiries.
  • Develop a strong Human Kinetics product knowledge base including cultivating a working knowledge of Human Kinetics websites and reviewing new products and marketing materials.
  • Perform varied tasks that may be assigned on an ad hoc or a regular basis


Secondary Functions:

  • Writes/updates/reviews processes and procedures for tasks.
  • As requested, provide task training to Customer Service staff.
  • Maintain the organization of both digital and hard-copy filing systems.
  • Participate in the annual inventory and fiscal year-end processes and if required, physically count inventory one day until dismissed.
  • Attempt to up-sell or cross-sell products.



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Learning Systems Specialist

Human Kinetics is headquartered in Champaign, IL, but this position is eligible for full-time telecommuting. Human Kinetics is committed to building a more diverse workforce. We welcome BIPOC candidates and others who identify with underrepresented groups to apply. Salary Range: $48,00-$75,000 Job Summary As a member of the E-Learning and Assessment Department (ELAD), the Learning Systems Specialist is the ProdDev expert responsible for the support of all learning systems behind the delivery of digital learning products at Human Kinetics. The Learning Systems Specialist also provides advising and troubleshooting on issues related to customer-facing licensing and support, including ongoing maintenance of...

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Instructional Designer

Human Kinetics is committed to building a more diverse workforce. We welcome BIPOC candidates and others who identify with underrepresented groups to apply. Salary Range: $48,000-$64,000 Eligibility for remote work: All functions of this position can be successfully performed remotely. *We are unable to hire remote employees from the states of New York and California and the city of Chicago. Job Summary: As a member of the E-Learning and Assessment Department, the Instructional Designer is the ProdDev expert responsible for applying learning science and other relevant disciplines to solve practical learning problems. They are responsible for the design and development...

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