Managing Sport Facilities 4th Edition With Web Study Guide

Managing Sport Facilities, Fourth Edition With Web Study Guide, merges the historical and theoretical foundations of the sport facility industry with real-world challenges and insights to create an engaging, modern guide for effective sport facility management. This updated edition provides a comprehensive knowledge base for the wide-ranging duties of sport facility managers and prepares students to enter the field ready to confront the responsibilities they will face on the job.

Joining field expert Gil Fried for this fourth edition is Matthew Kastel, a practicing stadium manager with over 25 years of experience. Together, the authors blend extensive research and insights from the professional industry with everyday occurrences at sport facilities.

With an increased focus on in-depth, real-world examples of issues facing facility managers today, this edition takes a detailed look at different types of facilities, including stadiums, arenas, fitness centers, parks, and multiuse facilities, and it addresses the various challenges that each presents. Contributions from industry professionals provide an inside look at their facility’s unique issues and concerns, from systems and operations to maintenance and green practices.

To emphasize practical applications of the content, a new web study guide includes seven Day in the Life videos that follow the daily routine of a facility executive and offer students an inside look at real-life facility management. Additional tools further enhance learning and are accompanied by activities and assignments that guide students in applying the concepts:

• Video clips of interviews with industry professionals provide multifaceted career insights and advice.
• Gil’s Sportsplex, an in-depth sport facility case study, covers strategic planning, construction, financial analysis, and more.
• Sample blueprints highlight the construction and anatomy of a sport facility.
• A list of Internet resources for each chapter encourages further learning.

Also new to this edition is a chapter on midevent management, which covers strategies for managers to use during events as issues arrive so they are prepared for all phases of a facility event.

Throughout the book, examples capture the essence of being a facility manager. Opening chapter scenarios introduce industry executives and show how the material applies to daily activities. Facility Focus sidebars provide facts about facilities and strategies for facility success, while Behind the Scenes sections present unique concerns and strategies to make facility managers more successful professionals. Students will develop practical knowledge, which will prepare them to make decisions in all areas of facility management, including building design and construction, operations, marketing, legal issues, finance, and event management.

Managing Sport Facilities, Fourth Edition, teaches the foundational and application skills necessary for facility managers to respond effectively to new challenges. It is an essential resource for guiding students to success in a sport facility management career.

Note: The web study guide is included with all new print books and some ebooks. For ebook formats that don’t provide access, the web study guide is available separately.

Audience

Text for students in sport facility management or sport facility and event management courses. A reference for sport facility managers and industry professionals.

Part I. Introduction to Sport Facility Management

Chapter 1. History and Future of Sport and Public Assembly Facilities
Facilities in Ancient Times
Facilities From the Middle Ages to the 1800s
Facility Management From Ancient to Modern Times
Evolution of Professional and Collegiate Facilities
Facility Focus
The Future of Sport Facilities
Trends That Will Affect Future Facilities
Summary
Discussion Questions and Activities

Chapter 2. Facility Management
What Is Facility Management?
The Facility Manager’s Responsibilities
What One Does as a Facility Manager
Stakeholders
Managerial Functions
Summary
Discussion Questions and Activities

Chapter 3. Management Theory
Management Theory
Management Basics
Communication
Computer-Aided Facility Management
Simple Managerial Strategies
Leadership
Outsourcing
Summary
Discussion Questions and Activities

Chapter 4. Human Resources
Employee Types
Union Labor
Hiring
Training
Other Labor Issues
Evaluation
Summary
Discussion Questions and Activities

Part II. Facility Development

Chapter 5. Facility Planning
Fundamentals of Planning
Planning for Existing Facilities
Planning for Future Facilities
Summary
Discussion Questions and Activities

Chapter 6. Facility Site and Design
Site Location
Site Cost
Site Selection
Facility Design
Summary
Discussion Questions and Activities

Chapter 7. Facility Construction
Construction Planning
Preconstruction Phase
Project Costs
Completion and Analysis
Summary
Discussion Questions and Activities

Part III. Managing Specific Facilities

Chapter 8. Stadium Management
Oriole Park at Camden Yards
Pratt & Whitney Stadium at Rentschler Field
Stadium Operations
Operational Concerns at Oriole Park
Operational Concerns at Pratt & Whitney Stadium
Summary
Discussion Questions and Activities

Chapter 9. Arena Management
People’s United Center at Quinnipiac University
Arena Operations
Summary
Discussion Questions and Activities

Chapter 10. Fitness and Recreation Center Management
Beckerman Recreation Center at the University of New Haven
Fitness and Recreation Center Operations
Summary
Discussion Questions and Activities

Chapter 11. Parks and Sportsplex Management
Connecticut Sportsplex, North Branford, Connecticut
Sportsplex Facility Operations
Summary
Discussion Questions and Activities

Chapter 12. Multiuse High School Facility Management
Multiple Facilities at a Large Public High School in Connecticut
Multiuse High School Facilities Operations
Summary
Discussion Questions and Activities

Chapter 13. Multiuse College Facility Management
Yale Athletic Facilities—Ingalls Rink
Multiuse College Facility Operations
Summary
Discussion Questions and Activities

Part IV. Facility Administration

Chapter 14. Marketing and Sales
Marketing Concepts
The Marketing Process
Facility Marketing
Sales
Summary
Discussion Questions and Activities

Chapter 15. Finance and Budgeting
Financial Concepts
Revenue and Expenses
Financial Analysis
Budgeting
New Facility Financing
Selling a Facility
Summary
Discussion Questions and Activities

Chapter 16. Legal Responsibilities
Basic Law
Tort Law
Risk Management and Insurance
Contracts
Property Law
Constitutional Law
Government Regulations
Summary
Discussion Questions and Activities

Part V. Event and Activity Management

Chapter 17. Developing and Implementing a Security Plan
What Is Security?
Crowd Management
Other Safety Concerns
Crisis Management
Summary
Discussion Questions and Activities

Chapter 18. Facility Preparation for an Event
Revisiting Planning
Attracting Events
Event Preparation
Summary
Discussion Questions and Activities

Chapter 19. Midevent Analysis
Unexpected Midevent Concerns and Their Impact
Summary
Discussion Questions and Activities

Chapter 20. Postevent Facility Management
Postevent Analysis
Postevent Surveys
Marketing for the Future
Marketing Efforts and Costs
Postevent Logistics
Operational Analysis
Postevent Reporting and Documentation
Summary
Discussion Questions and Activities

Gil B. Fried, JD, is a professor at the University of New Haven in Connecticut. He has taught sport facility management for more than 25 years and has written numerous articles, books, and book chapters on sport facility management issues. Fried speaks throughout the United States on issues such as building and financing facilities and dealing with risk management concerns.

He was the director of risk management for OR&L Facility Management, which manages several million square feet of space. He has also worked with the International Association of Venue Managers (IAVM) and developed the curriculum and materials for the IAVM’s Academy for Venue Safety and Security.

In addition to taking pictures of sport facilities to include in future versions of this text, Fried enjoys playing badminton, farming, being with his wife and kids, and traveling.

Matthew Kastel is the stadium manager of Oriole Park at Camden Yards (home of the Baltimore Orioles) for the Maryland Stadium Authority. He is a veteran of managing stadium and events and has also worked at the Houston Astrodome, Citizens Bank Park, and the Washington, D.C., Convention Center.

Kastel sits on the board of directors as president of the Stadium Managers Association, as well as the board of visitors for the Bolte School of Business at Mt. St. Mary’s University in Emmitsburg, Maryland. Additionally, he is part of the adjunct faculty at Mt. St. Mary’s and teaches stadium and event management to graduate students.

Consistency of knowledge, duty, and execution
Naming Rights
Properly trained employees are key to a successful facility
Understand management of multiuse college facilities

All ancillaries are free to adopting instructors and available online.

Instructor guide. Features recommended assignments for the case study included in the web study guide. Instructor materials also include objectives, summaries, and key terms for each chapter; suggestions for guest lecturers; tips for covering potentially difficult material; suggested answers to the book’s discussion questions; supplemental class activities; two semester-long case studies; and suggested background readings and web resources. It also includes a reference document to help instructors who may want to incorporate the book into a combined course on facilities and events.

Test package. Includes more than 500 questions in true-false, multiple-choice, and essay formats. It is available for use through multiple formats, including a learning management system, Respondus, and rich text.

Presentation package. Includes 355 slides covering the key points from the text, separated by chapter.

Web study guide. Offers practical application of the textbook content, including video interviews of industry professionals, Day in the Life videos that follow the daily routine of a facility executive, an in-depth case study (Gil’s Sportsplex), facility blueprint examples, and lists of Internet resources.