{"product_id":"using-technology-to-elevate-client-results-online-ce-course","title":"Using Technology to Elevate Client Results Online CE Course","description":"\u003c!-- split --\u003e\u003cul class=\"tabs\"\u003e \u003cli\u003e\u003ca href=\"#tab-description\" id=\"display-description\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"#tab-author\" id=\"display-author\"\u003eAuthor\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e\u003cdiv id=\"tab-description\" class=\"tab-content\"\u003e \u003cp\u003eThis course consists of the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ci\u003eUsing Technology to Elevate Client Results\u003c\/i\u003e video presentation\u003c\/li\u003e\n\u003cli\u003eSlide deck\u003c\/li\u003e\n\u003cli\u003ePractice exam\u003c\/li\u003e\n\u003cli\u003eOnline continuing education exam\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIn \u003ci\u003eUsing Technology to Elevate Client Results\u003c\/i\u003e, you’ll learn to identify ways to use technology to build stronger connections, personalize every step of the client journey, and improve client retention by keeping them engaged wherever they are. Presenter Steven A. Trotter provides guidance on mapping the three phases of the client journey and explains the emotional needs of a client in each phase. You’ll then examine a variety of technology touchpoints and explore how technology will enhance the human experience for you and your client. You’ll get a step-by-step guide into building your client engagement strategy that will leverage technology, and you’ll understand the keys to success in improving client retention and boosting your business.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eLearning Objectives\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eName the phases in the client journey, and identify at least three types of technology that enhance the client experience at key touchpoints.\u003c\/li\u003e\n\u003cli\u003eEvaluate how digital tools can support communication, programming, behavior change, and accountability.\u003c\/li\u003e\n\u003cli\u003eDesign a client engagement strategy that leverages technology to improve retention and results.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eAudience\u003c\/h4\u003e\n\u003cp\u003eCertified personal trainers, strength and conditioning coaches, and small-group fitness instructors.\u003c\/p\u003e\n\u003c\/div\u003e\u003c!--end tabDescription--\u003e\u003cdiv id=\"tab-author\" class=\"tab-content\"\u003e \u003cp\u003e\u003cb\u003eSteven A. Trotter, MS,\u003c\/b\u003e is a global well-being consultant, educator, and coauthor of \u003ci\u003eFitness Facility Management\u003c\/i\u003e. He leads Globetrotter Wellness Solutions, helping fitness professionals grow their careers, elevate the client experience, and build thriving businesses. With over 20 years of industry experience and credentials, including the Certified Exercise Physiologist certification from the American College of Sports Medicine (ACSM) and all four certifications offered by the American Council on Exercise (ACE), Trotter delivers real-world expertise and practical strategies in every course he teaches.\u003c\/p\u003e\n\u003c\/div\u003e\u003c!--end tabAuthor--\u003e","brand":"Human Kinetics","offers":[{"title":"Online Course","offer_id":43832076435530,"sku":null,"price":0.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1281\/4359\/files\/9781718252035.jpg?v=1784740775","url":"https:\/\/us.humankinetics.com\/products\/using-technology-to-elevate-client-results-online-ce-course","provider":"Human Kinetics","version":"1.0","type":"link"}