
Human Resource Management in Sport and Recreation 3rd Edition PDF
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Human Resource Management in Sport and Recreation, Third Edition, provides current and future practitioners with a solid foundation in research and application of human resource management in the sport and recreation industries. The third edition prepares students for success by bringing into focus the three divergent groups of people who constitute human resources in sport and recreation organizations: paid professional workers, volunteers, and the clients themselves.
Dr. Packianathan Chelladurai, pioneer in the field of sport management, continues to bring his expertise to this edition; he is joined by new coauthor Dr. Shannon Kerwin, an active researcher in organizational behavior and human resource management in sport. With more than 50 collective years of experience in teaching management of human resources, Chelladurai and Kerwin synthesize the core dynamics of human resources and the management of these resources as well as the role of the sport and recreation manager.
The third edition’s updated references, examples, and studies reflect the increased growth, interest, and complexity in human resource management in recreation and sport in recent years. Additional enhancements of the third edition include the following:
• A new opening chapter on the significance of human resources describes consumer services, professional services, and human services and provides a model for the subsequent chapters.
• A greater emphasis is placed on recruitment and training as an essential component of success.
• New “Technology in Human Resource Management” and “Diversity Management of Human Resources” sidebars connect theory to practice for sport managers as they confront contemporary issues in the workplace.
• Case studies at the end of each chapter help students apply concepts from the chapter to real-world scenarios.
• Instructor ancillaries help instructors prepare for class with the use of an instructor guide with a syllabus, tips for teaching, and additional resources, as well as an image bank.
In addition, updated pedagogical aids include learning objectives, summaries, lists of key terms, comprehension questions, and discussion questions to guide student learning through each chapter. Sidebars throughout the text provide applied concepts, highlight relevant research, and offer digestible takeaways.
Organized into four parts, the text begins by outlining the unique and common characteristics of the three groups of human resources in sport and recreation. Part II focuses on differences in people and how the differences affect behavior in sport and recreation organizations. In part III, readers explore significant organizational processes in the management of human resources. Part IV discusses two significant outcomes expected of human resource practices: satisfaction and commitment. Finally, a conclusion synthesizes information and presents a set of founding and guiding themes.
Human Resource Management in Sport and Recreation, Third Edition, explains essential concepts in human resources in the sport and recreation industries. The authors present a clear and concise treatise on the critical aspects of management of human resources within sport and recreational organizations to help aspiring and current professionals maximize their potential in the field.
Table of Contents
Part I: Human Resources in Sport and Recreation
Chapter 1. Significance of Human Resources
Service Operations
Sport and Recreation Services
Paid and Volunteer Workers
Clients as Human Resources
A Model of Human Resource Management
Chapter Pursuits
Chapter 2. Volunteers and Volunteerism
The Need for Volunteerism
Voluntary Organizations
People Who Volunteer
Why People Volunteer
Altruism and Volunteerism
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 3. Professionals and Professionalism
Original Definition of a Profession
Process of Professionalization
Semiprofessions, Mimic Professions, and Deprofessionalization
Professional Status of Sport Management
Professionalism and Volunteerism
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 4. Clients as Human Resources
Customer as Input, Throughput, and Output
Customer Participation in Sport and Recreation Services
Client Motives for Participation
Role of the Sport or Recreation Manager
Chapter Pursuits
Part II: Individual Differences in Human Resources
Chapter 5. Abilities
Issues Over Ability
Cognitive Abilities
Emotional Intelligence
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 6. Personality
Determinants of Personality
Type Theories
Trait Theories
Personality and Organizational Behavior
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 7. Values
Values, Beliefs, Attitudes, and Norms
Sources of Values
Terminal and Instrumental Values
Hierarchy of Values
Value Types
Functions of Values
Values in Organizations
National Values and Sport
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 8. Motivation
A Model of Motivation
Other Theories of Motivation
Motivation as Personal Investment
Role of the Sport or Recreation Manager
Chapter Pursuits
Part III: Human Resource Practices
Chapter 9. Organizational Justice
Distributive Justice
Procedural Justice
Interactional Justice
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 10. Job Design
Job Design Strategies
Task Attributes
Motivational Properties of Tasks
Implementing Task Attributes
Task Attributes and Individual Differences
Other Approaches to Job Design
Task Dependence, Coordination, and Variability
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 11. Staffing and Career Considerations
Purposes of Staffing
Focus of Staffing
Matching People and Jobs
Psychological Contract
Career Considerations
Mentoring
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 12. Leadership
Leader Behavior
Multidimensional Model of Leadership
Transformational, Transactional, Servant, and Authentic Leadership
Leadership and Decision Making
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 13. Performance Appraisal
Purposes of Performance Appraisal
What Should Be Evaluated
When to Conduct Performance Appraisal
Who Should Do the Appraisal
Errors in Rating
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 14. Reward Systems
Purposes of Reward Systems
Types of Rewards
Bases of Rewards
Reward Systems and Member Preferences
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 15. Internal Marketing
Forms of Marketing
Process Versus People Orientation in Internal Marketing
Marketing Principles in Internal Operations
Functions of Internal Marketing
Issues in Internal Marketing
Role of the Sport or Recreation Manager
Chapter Pursuits
Part IV: Attitudinal Outcomes
Chapter 16. Satisfaction
Theories of Job Satisfaction
Satisfaction With Volunteer Work
Participant Satisfaction
Measurement of Satisfaction
Role of the Sport or Recreation Manager
Chapter Pursuits
Chapter 17. Commitment
Multidimensionality of Organizational Commitment
Occupational Commitment
Development and Effects of Organizational Commitment
Correlates of Organizational Commitment
Role of the Sport or Recreation Manager
Chapter Pursuits
Ancillaries
All ancillaries are free to adopting instructors through HKPropelInstructor guide. Includes a sample syllabus and lecture notes for each chapter that provide discussion ideas and applicable chapter readings for each week of a semester. Each chapter in the guide includes a chapter outline, suggested topics for papers or essays, suggested applicable cases from Case Studies in Sport Management (CSSM), additional resources, and sample exam questions (multiple choice and short answer) with answers included.
Image bank. Includes 56 illustrations and all tables and typeset figures from the text. These images are organized by chapter and can be used in classroom presentations, handouts, and activities.