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Human Resource Management in Sport and Recreation 3rd Edition PDF

Human Resource Management in Sport and Recreation 3rd Edition PDF

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    Human Resource Management in Sport and Recreation, Third Edition, provides current and future practitioners with a solid foundation in research and application of human resource management in the sport and recreation industries. The third edition prepares students for success by bringing into focus the three divergent groups of people who constitute human resources in sport and recreation organizations: paid professional workers, volunteers, and the clients themselves.

    Dr. Packianathan Chelladurai, pioneer in the field of sport management, continues to bring his expertise to this edition; he is joined by new coauthor Dr. Shannon Kerwin, an active researcher in organizational behavior and human resource management in sport. With more than 50 collective years of experience in teaching management of human resources, Chelladurai and Kerwin synthesize the core dynamics of human resources and the management of these resources as well as the role of the sport and recreation manager.

    The third edition’s updated references, examples, and studies reflect the increased growth, interest, and complexity in human resource management in recreation and sport in recent years. Additional enhancements of the third edition include the following:

    • A new opening chapter on the significance of human resources describes consumer services, professional services, and human services and provides a model for the subsequent chapters.

    • A greater emphasis is placed on recruitment and training as an essential component of success.

    • New “Technology in Human Resource Management” and “Diversity Management of Human Resources” sidebars connect theory to practice for sport managers as they confront contemporary issues in the workplace.

    • Case studies at the end of each chapter help students apply concepts from the chapter to real-world scenarios.

    • Instructor ancillaries help instructors prepare for class with the use of an instructor guide with a syllabus, tips for teaching, and additional resources, as well as an image bank.

    In addition, updated pedagogical aids include learning objectives, summaries, lists of key terms, comprehension questions, and discussion questions to guide student learning through each chapter. Sidebars throughout the text provide applied concepts, highlight relevant research, and offer digestible takeaways.

    Organized into four parts, the text begins by outlining the unique and common characteristics of the three groups of human resources in sport and recreation. Part II focuses on differences in people and how the differences affect behavior in sport and recreation organizations. In part III, readers explore significant organizational processes in the management of human resources. Part IV discusses two significant outcomes expected of human resource practices: satisfaction and commitment. Finally, a conclusion synthesizes information and presents a set of founding and guiding themes.

    Human Resource Management in Sport and Recreation, Third Edition, explains essential concepts in human resources in the sport and recreation industries. The authors present a clear and concise treatise on the critical aspects of management of human resources within sport and recreational organizations to help aspiring and current professionals maximize their potential in the field.

    Table of Contents

    Part I: Human Resources in Sport and Recreation

    Chapter 1. Significance of Human Resources

    Service Operations

    Sport and Recreation Services

    Paid and Volunteer Workers

    Clients as Human Resources

    A Model of Human Resource Management

    Chapter Pursuits

    Chapter 2. Volunteers and Volunteerism

    The Need for Volunteerism

    Voluntary Organizations

    People Who Volunteer

    Why People Volunteer

    Altruism and Volunteerism

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 3. Professionals and Professionalism

    Original Definition of a Profession

    Process of Professionalization

    Semiprofessions, Mimic Professions, and Deprofessionalization

    Professional Status of Sport Management

    Professionalism and Volunteerism

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 4. Clients as Human Resources

    Customer as Input, Throughput, and Output

    Customer Participation in Sport and Recreation Services

    Client Motives for Participation

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Part II: Individual Differences in Human Resources

    Chapter 5. Abilities

    Issues Over Ability

    Cognitive Abilities

    Emotional Intelligence

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 6. Personality

    Determinants of Personality

    Type Theories

    Trait Theories

    Personality and Organizational Behavior

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 7. Values

    Values, Beliefs, Attitudes, and Norms

    Sources of Values

    Terminal and Instrumental Values

    Hierarchy of Values

    Value Types

    Functions of Values

    Values in Organizations

    National Values and Sport

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 8. Motivation

    A Model of Motivation

    Other Theories of Motivation

    Motivation as Personal Investment

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Part III: Human Resource Practices

    Chapter 9. Organizational Justice

    Distributive Justice

    Procedural Justice

    Interactional Justice

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 10. Job Design

    Job Design Strategies

    Task Attributes

    Motivational Properties of Tasks

    Implementing Task Attributes

    Task Attributes and Individual Differences

    Other Approaches to Job Design

    Task Dependence, Coordination, and Variability

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 11. Staffing and Career Considerations

    Purposes of Staffing

    Focus of Staffing

    Matching People and Jobs

    Psychological Contract

    Career Considerations

    Mentoring

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 12. Leadership

    Leader Behavior

    Multidimensional Model of Leadership

    Transformational, Transactional, Servant, and Authentic Leadership

    Leadership and Decision Making

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 13. Performance Appraisal

    Purposes of Performance Appraisal

    What Should Be Evaluated

    When to Conduct Performance Appraisal

    Who Should Do the Appraisal

    Errors in Rating

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 14. Reward Systems

    Purposes of Reward Systems

    Types of Rewards

    Bases of Rewards

    Reward Systems and Member Preferences

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 15. Internal Marketing

    Forms of Marketing

    Process Versus People Orientation in Internal Marketing

    Marketing Principles in Internal Operations

    Functions of Internal Marketing

    Issues in Internal Marketing

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Part IV: Attitudinal Outcomes

    Chapter 16. Satisfaction

    Theories of Job Satisfaction

    Satisfaction With Volunteer Work

    Participant Satisfaction

    Measurement of Satisfaction

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Chapter 17. Commitment

    Multidimensionality of Organizational Commitment

    Occupational Commitment

    Development and Effects of Organizational Commitment

    Correlates of Organizational Commitment

    Role of the Sport or Recreation Manager

    Chapter Pursuits

    Author

    Packianathan Chelladurai, PhD, is a distinguished professor in the School of Hospitality, Sport, and Tourism Management at Troy University in Troy, Alabama. Widely recognized as a leader in the field of sport management, Chelladurai has taught human resource management in sport and recreation for the past 40 years in both Canada and the United States. He is the author of six books, including Sport Management: Macro Perspectives, which was the first book to apply organizational theory to sport management. He has also written more than 115 journal articles and 39 book chapters. His writings on leadership and decision making are particularly well known; perhaps best known are his Multidimensional Model of Leadership and the Leadership Scale for Sports (LSS), which has been translated into more than 15 languages. In 1991, he served as editor of the Journal of Sport Management. He is a founding member of the North American Society for Sport Management (NASSM) and the European Association of Sport Management (EASM). He is a long-standing member of the prestigious National Academy of Kinesiology.

    Chelladurai received an MASc and a PhD in management science from the University of Waterloo. In 1990, the American Academy of Kinesiology and Physical Education elected him as a corresponding fellow of the academy. In 1991, he was the first recipient of NASSM’s most prestigious honor, the Earle F. Zeigler Award. In 2005, the EASM bestowed on him its first-ever Award of Merit for Distinguished Services to Sport Management Education. In 2015, the EASM named its most prestigious award after Dr. Chelladurai: It is known as the EASM Chelladurai Award. He was the recipient of that award in that year.

    Shannon Kerwin, PhD, is an associate professor in the department of sport management at Brock University. Her research relates to how personal and organizational values align in order to enhance important organizational outcomes.

    Kerwin is a member of the North American Society for Sport Management (NASSM) and Academy of Management. She received the NASSM research fellow award for research in sport management in 2015 and received the Chancellor’s Chair for Teaching Excellence award from Brock University for assessing leadership development among students in 2016. She has coauthored chapters in three sport management textbooks and has over 30 articles in academic journals. Kerwin enjoys reading, running, and playing with her two children.

    Ancillaries

    All ancillaries are free to course adopters and available at www.HumanKinetics.com/HumanResourceManagementInSportAndRecreation

    Instructor guide. Includes a sample syllabus and lecture notes for each chapter that provide discussion ideas and applicable chapter readings for each week of a semester. Each chapter in the guide includes a chapter outline, suggested topics for papers or essays, suggested applicable cases from Case Studies in Sport Management (CSSM), additional resources, and sample exam questions (multiple choice and short answer) with answers included.

    Image bank. Includes 56 illustrations and all tables and typeset figures from the text. These images are organized by chapter and can be used in classroom presentations, handouts, and activities.

    The image bank is also available for purchase • ISBN 978-1-4925-4315-2