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Excerpts — Leisure Services Management With Web Resources

Recreation managers can use rewards to improve employee motivation, retention

Reward systems serve several purposes in organizations. Effective reward systems help an organization be more competitive, retain key employees, and reduce turnover. Reward systems also can enhance employee motivation and reinforce the image of an organization among key stakeholders or future employees.

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Promotion of recreational programs should focus on benefits

Promotion communicates the value of the product - it is the mouthpiece of the product so to speak. With parks and recreation in particular, many products are actually services. When a tangible product is promoted, the product can be displayed in advertisements. However, a service does not have that luxury. Instead, a benefits approach should be taken to make a service seem more tangible.

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Writing job descriptions essential part of hiring process for leisure services organizations

A well-written, thorough description clearly communicates the scope of responsibilities associated with a particular job. It sets the expectations for employment and provides a framework for personnel supervision.

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