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Learning System Specialist

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Job Summary

As a member of the E-Learning and Assessment Department (ELAD), the Learning System Specialist is the ProdDev expert responsible for the support of all learning systems behind the delivery of digital learning products at Human Kinetics. The Learning System Specialist also provides advising and troubleshooting on issues related to customer-facing licensing and support, including ongoing maintenance of accurate and complete documentation.

Human Kinetics is headquartered in Champaign, IL, but this position is eligible for full-time telecommuting.

Human Kinetics is committed to building a more diverse workforce. We welcome BIPOC candidates and others who identify with underrepresented groups to apply.

Essential Functions

1. Build and maintain digital products in multiple delivery systems, including content management systems, learning management systems, and back-end databases.

2. Administer product licensing within HK’s delivery systems.

3. Provide end-user support of digital products and delivery systems, including K12 school/district support and setup for SSO/rostering or higher ed support and setup for LTI/LMS integrations.

4. Develop, review, and maintain internal- and customer-facing documentation related to learning system access and functionality.

5. Research, test, and recommend technical solutions and systems responsive to customer needs.

6. Manage multiple projects and complex work in order to meet deadlines and communicate effectively in both written and verbal forms.

Secondary Functions

1. Keep informed of publishing technology and educational technology trends, developments, tools, and techniques.

2. Work with design and development teams to create digital products using HTML, CSS, and JavaScript.

3. Interface with external groups regarding relevant standards and specifications.

Job Qualifications

A high school diploma is required. Bachelor’s degree in Information Systems, Computer Science, Learning Science, or related field preferred.

Further higher education and/or additional related certifications and professional development also preferred.

3+ years’ professional experience with web content and digital media development software packages, course management software systems, content delivery software systems, and back-end database tools required.

Experience with publishing technology standards/specifications, including XML, XHTML, and XSLT, and digital outputs, including PDF, EPUB, MOBI, HTML5, and others is also required.

Further requirements include experience with digital accessibility and usability standards/specifications, including Section 508 accessibility, WCAG, ARIA, WAI-ARIA, and others.

Preferred work experience includes: Experience with educational technology standards/specifications, including QTI, LTI, Common Cartridge, EDUPUB, SCORM, xAPI, and others.

Fluency with HTML5, CSS, and JavaScript with modern web design and development skills, including responsive layout and design.

Experience with UI and UX design.

Required Competencies

Integrity

Resourcefulness

Effort

Respect

Teamwork

Stewardship

Accountability

Adaptability

Attention to detail

Computer literacy

Decision making

Financial awareness

Functional expertise and usage

Planning and organizing

Quality orientation

Results orientation

Stress tolerance

Conceptual thinking

Continuous learning

Customer focus

Innovation orientation

Initiative

Oral communication

Organizational awareness

Technology expertise and usage

Written communication

Preferred Competencies

Data gathering and analysis

External (strategic) awareness

Strategic thinking

Job Demands

R = Rarely (0-15%)

O = Occasionally (16 – 45%)

F = Frequently (46 – 100%)

Office Equipment

Frequent use of a computer- Windows and  occasional use of a phone and computer- Mac. Rare use of a copier/printer.

Physical Demands

Frequent sitting. Occasional standing and walking. Rarely lifting, carrying, or driving.

Mental Demands

Frequent problem-solving,data interpretation, organization, reading/writing, and managing one's own time.

Occasional decision making and rare supervision.

Working Conditions

Indoor, office environment. Frequent seeing, hearing, and typing. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, Responsibilities, and activities may change at any time with or without notice.

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