For issues regarding purchasing or accessing courses, please contact our Customer Service Department. Hours are Monday through Friday, 7:00 am – 5:00 pm Central time.
Human Kinetics Coach Education
1607 N. Market Street
P.O. Box 5076
Champaign, IL 61825-5076
Phone: 1-800-747-5698, option 1
Whether you call or e-mail your request for customer service, please be prepared to provide the following information. It will greatly assist our representatives in diagnosing your problem.
- The type of hardware you are using
- The operating system you are using
- The exact wording of the error message(s) or the message number(s) appearing on screen
- A complete description of what happened and what you were doing when the error message appeared
- An explanation of how you tried to solve the problem
- The type of browser you use